Shipping & Delivery Policy
At LUOMODE, we want your shopping experience to be seamless from checkout to delivery. Here’s everything you need to know about shipping your order:
Processing Time
– Orders are processed within 1–3 business days (excluding weekends and holidays) after payment confirmation.
– During peak seasons or sales, processing may take slightly longer. We’ll notify you if delays occur.
Shipping Options & Costs
We offer reliable shipping methods to get your order to you fast:
Standard Shipping – Within 3 to 7 business days delivery [ Cost based on location ]
Tracking Your Order
Once your order ships, you’ll receive a confirmation email with a tracking number.
Delivery Details
Address Accuracy : Double-check your shipping address at checkout. We’re not responsible for incorrect addresses.
Delays: While rare, carriers may experience delays due to weather, customs, or logistics. Contact the carrier directly for updates.
Failed Delivery: If you’re unavailable, the carrier will leave a notice. Unclaimed packages return to us, and reshipping fees may apply.
Returns & Lost Packages
Lost in Transit: Contact us within 2 days if your tracking shows “delivered” but you haven’t received it. We’ll work with the carrier to resolve it.
Damaged Items: Notify us within 48 hours of delivery for assistance.
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Need Help?
Questions about your order? Reach out to our support team:
– Email: contact@luomode.in
We’re here to ensure your LUOMODE experience is flawless!